Payment Policy
At Printigoz, we are committed to providing a secure, clear, and convenient checkout experience for customers purchasing products through our online store. This Payment Policy explains the payment methods that may be available, how transactions are processed, and important information about pricing, taxes, refunds, and payment security.
1. Accepted Payment Methods
Printigoz accepts the payment methods displayed during checkout, which may include:
- Shop Pay
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
- Apple Pay
- Google Pay
- PayPal
Available payment methods may vary depending on the customer's device, location, browser, and checkout configuration.
Customers can review the available payment options and complete order total before submitting payment.
2. Payment Processing
Payments are processed through secure third-party payment providers using encrypted payment technology.
Printigoz does not directly store customers' complete payment card numbers on its own servers.
When an order is submitted, the payment information is securely transmitted to the applicable payment provider for authorization. Order processing begins after the transaction has been successfully authorized.
3. Order Verification
To help prevent fraud, unauthorized transactions, and payment errors, Printigoz or its payment providers may perform reasonable verification checks, including:
- Confirming billing and shipping information
- Reviewing payment authorization results
- Contacting the customer when additional information is reasonably required
An order may be delayed, canceled, or refunded if payment cannot be authorized, the information provided cannot be verified, or the transaction presents a reasonable risk of fraud.
4. Payment Security
Printigoz uses a secure checkout system designed to protect personal and payment information during transmission.
Our website uses HTTPS and SSL encryption. Payment transactions are handled through payment providers that maintain their own security and compliance procedures.
Although no online system can guarantee absolute security, we take reasonable measures to protect customer information as described in our Privacy Policy.
5. Pricing and Taxes
- Product prices are displayed in U.S. dollars unless otherwise indicated.
- Applicable sales tax may be calculated during checkout based on the order and delivery location.
- Prices may be changed before an order is submitted.
- Once an order has been successfully submitted, the confirmed order price will not be changed except where a clear pricing or technical error has occurred.
The complete product price, applicable taxes, shipping information, discounts, and final order total will be displayed before payment is submitted.
6. Payment Authorization
By completing a purchase on printigoz.com, you authorize Printigoz and its payment providers to charge the complete order total displayed during checkout.
The order total may include:
- Product prices
- Applicable sales taxes
- Optional paid services or delivery methods selected by the customer, when available
Standard shipping to eligible addresses within the United States is free. No undisclosed mandatory charge will be added after the customer submits the order.
7. Refunds and Payment Reversals
Approved refunds for returned or canceled orders will normally be issued to the original payment method, in accordance with our Return & Refund Policy.
Refunds are normally processed within 5 business days after the returned product has been received and inspected, or after an eligible cancellation has been approved.
After Printigoz issues a refund, the customer's bank or payment provider may require additional time to post the funds to the account. This processing time is controlled by the financial institution and may vary.
8. Disputed or Unauthorized Transactions
If you believe that a payment was processed incorrectly or that an unauthorized transaction appears on your account, please contact us as soon as possible at support@printigoz.com.
Please include the relevant order number and a description of the issue, but do not send complete payment card details by email.
We will review the available order and payment information and assist with the appropriate next steps.
9. Contact Information
For questions about payment methods, transaction status, refunds, or checkout issues, please contact our customer support team:
Email: support@printigoz.com
Address:
Printigoz
1194 Dygert Ct
Clarksville, Tennessee 37042
United States
Customer Support Hours
Monday to Friday: 9:00 AM–6:00 PM Eastern Time
Saturday: 10:00 AM–3:00 PM Eastern Time
Sunday: Closed
10. Summary of Our Payment Terms
- Secure checkout through established payment providers
- Multiple payment options when supported
- Transparent product pricing, taxes, and order totals
- Free standard shipping to eligible U.S. addresses
- Refunds issued to the original payment method when applicable
- Customer support for payment and transaction questions